Executive Summary
Teladoc Health reported QQ1 2025 revenue of $629.4 million, a YoY decline of 2.6% and a QoQ decline of 1.7%, signaling continued top-line stability but near-term growth headwinds. The gross margin stood at 68.7%, validating a high-margin services mix, yet the company generated an operating loss of $120.6 million and a net loss of $93.0 million for the quarter, translating to an EPS of $(0.53). EBITDA was negative at $(9.0) million, highlighting fixed-cost drag on the near-term profitability trajectory. Despite the negative bottom-line, Teladoc generated operating cash flow of $16.0 million and free cash flow of $13.2 million, underpinning a solid liquidity position with cash and equivalents of approximately $1.19 billion and a net debt of about $393 million at quarter-end. The balance sheet remains structurally levered, with total debt of roughly $1.59 billion and total liabilities of $2.02 billion against total assets of $3.44 billion. Management commentary and forward-looking signals were not embedded in the provided transcript data, limiting explicit guidance; nonetheless, the cash generation capability and a high gross margin point to a path toward earnings expansion if fixed costs can be absorbed through scale, and if the revenue mix can be shifted toward higher-margin, higher-velocity segments. The company remains exposed to ongoing profitability challenges, reimbursement dynamics, and competitive intensity in the evolving telehealth landscape. Investors should monitor progress on cost discipline, operating leverage, international growth, and payer mix rationalization as drivers of a credible margin recovery.
Key Performance Indicators
QoQ: -150.15% | YoY:-38.44%
QoQ: -92.14% | YoY:-13.58%
QoQ: -89.29% | YoY:-8.16%
Key Insights
Revenue: $629.4M (Q1 2025) against $646.1M (Q1 2024) in reported period; YoY change: -2.59%, QoQ change: -1.74%.
Gross Profit: $432.54M; Gross Margin: 68.73% (0.6873).
Operating Income: $(120.61)M; Operating Margin: (19.16)%.
Net Income: $(93.01)M; Net Margin: (14.78)%.
EPS: $(0.53); Diluted EPS: $(0.53).
EBITDA: $(9.96)M (approx) with EBITDA Margin: (1.42)%.
Cash Flow: Net cash provided by operating activities $15.92M; Free cash flow $13.19M.
Capital Expenditure: $(2.73)M; Free Cash Flow Yield ...
Financial Highlights
Revenue: $629.4M (Q1 2025) against $646.1M (Q1 2024) in reported period; YoY change: -2.59%, QoQ change: -1.74%.
Gross Profit: $432.54M; Gross Margin: 68.73% (0.6873).
Operating Income: $(120.61)M; Operating Margin: (19.16)%.
Net Income: $(93.01)M; Net Margin: (14.78)%.
EPS: $(0.53); Diluted EPS: $(0.53).
EBITDA: $(9.96)M (approx) with EBITDA Margin: (1.42)%.
Cash Flow: Net cash provided by operating activities $15.92M; Free cash flow $13.19M.
Capital Expenditure: $(2.73)M; Free Cash Flow Yield per share: $0.0758.
Cash and Equivalents: $1.193B at period end; Total debt: $1.587B; Net debt: $0.393B.
Liquidity: Current ratio 1.682; Quick ratio 1.642; Cash ratio 1.253.
Profitability Metrics: Gross margin 68.7%; Operating margin -19.2%; Net margin -14.8%.
Balance Sheet: Total assets $3.444B; Total liabilities $2.017B; Total stockholdersβ equity $1.428B.
Cash Flow Efficiency: Operating cash flow to sales ratio 2.53%; Free cash flow to operating cash flow ratio 82.9%; Capex coverage ratio 5.84x.
Valuation Context: Price-to-sales around 2.20x; negative P/E; enterprise value multiple negative in reported peer context.
Income Statement
| Metric |
Value |
YoY Change |
QoQ Change |
| Revenue |
629.37M |
-2.59% |
-1.74% |
| Gross Profit |
432.54M |
-4.22% |
-4.21% |
| Operating Income |
-120.61M |
-38.44% |
-150.15% |
| Net Income |
-93.01M |
-13.58% |
-92.14% |
| EPS |
-0.53 |
-8.16% |
-89.29% |
Key Financial Ratios
operatingProfitMargin
-19.2%
operatingCashFlowPerShare
$0.09
freeCashFlowPerShare
$0.08
Management Commentary
transcriptHighlights: No management call highlights were provided in the supplied data.
"No transcript quotes available in the provided data"
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"No transcript quotes available in the provided data"
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Forward Guidance
No explicit management targets or forward guidance were disclosed in the provided materials for QQ1 2025. Given the revenue stability but continuing profitability headwinds, the plausible guidance framework would emphasize: (a) improving operating leverage through cost discipline and scaling fixed costs; (b) maintaining disciplined capex with focus on high-return initiatives; (c) pursuing international expansion and multi-product monetization (including telehealth services, chronic care management, and platform programs); (d) managing payer mix and reimbursement dynamics. Our assessment is that achieving break-even or margin improvement hinges on achieving meaningful top-line growth, a shift toward higher-margin service lines, and sustained cost containment. Key monitorables include quarterly operating expenses as a percent of revenue, trend in adjusted EBITDA (if disclosed), changes in payer mix, and progress on international penetration.