Executive Summary
Teladoc Healthโs QQ3 2024 results reflect a steady revenue base amid ongoing investments in growth initiatives. Revenue stood at $640.5 million, down 2.99% year over year and down 0.30% quarter over quarter, signaling modest top-line pressure in a competitive telehealth environment. Gross profit was $460.8 million, yielding a gross margin of approximately 71.9%, underscoring the strength of Teladocโs service mix and pricing discipline in the quarter. Operating income was negative $44.4 million, with EBITDA of $13.4 million, resulting in an EBITDA margin of about 2.1% and an operating margin of negative 6.9%, highlighting ongoing investments in platform expansion, R&D, and go-to-market capabilities. Net income came in at a loss of $33.3 million, with EPS of โ0.20 (diluted โ0.19).
Cash flow and liquidity remained a positive offset to near-term profitability concerns. Net cash provided by operating activities was $110.2 million, and free cash flow was $79.0 million, supporting a robust cash balance of $1.2439 billion and a net debt position of $345.0 million. The balance sheet shows solid liquidity metrics (current ratio 1.69, quick ratio 1.65, cash ratio 1.34) and a diversified asset base, including substantial intangible assets and goodwill. Managementโs ongoing emphasis on scaling core telehealth services, expanding platforms, and pursuing international opportunities suggests a path toward improved efficiency and scaled revenue contribution over time, even as near-term profitability remains constrained by higher SG&A and growth investments.
Overall, the QQ3 2024 performance reinforces Teladocโs endurance in a maturing market: revenue stability, meaningful cash generation, and a strategic focus on long-term value drivers such as platform ecosystem expansion, employer/health plan relationships, and international adoption. Investors should monitor the pace of margin expansion, cost discipline, and progress toward monetizing the broader platform through diversified patient pathways and enterprise contracts.
Key Performance Indicators
Revenue
640.51M
QoQ: -0.30% | YoY:-2.99%
Gross Profit
460.76M
71.94% margin
QoQ: 1.40% | YoY:-2.85%
Operating Income
-44.40M
QoQ: 94.72% | YoY:31.40%
Net Income
-33.28M
QoQ: 96.03% | YoY:41.70%
EPS
-0.20
QoQ: 95.93% | YoY:42.86%
Revenue Trend
Margin Analysis
Key Insights
- QQ3 2024 revenue: $640.508 million; YoY change: โ2.99%; QoQ change: โ0.30%. Growth is modest and largely aligned with a stabilized user base and pricing mix.
- Gross profit: $460.763 million; gross margin: โ71.9% (460.763 / 640.508).
- Operating income: โ$44.401 million; operating margin: โ6.93%.
- EBITDA: $13.391 million; EBITDA margin: โ2.09% (EBITDA / revenue).
- Net income: โ$33.276 million; net margin: โ5.20%; diluted EPS: โ$0.19; basic EPS: โ$0.20.