EPS of $1.75 increased by 19.5% from previous year
Gross margin of 77.8%
Net income of 1.71B
""We've never seen products grow at these levels, especially, Agentforce. And Data Cloud and AI, Agentforce, is now going to be incredible coming into fiscal year '26."" - Marc Benioff
Salesforce Inc (CRM) QQ4 2025 Results: A Transformative Quarter with Agentforce Driving Growth
Executive Summary
In the fourth quarter of fiscal 2025, Salesforce Inc reported stellar financial results, achieving a revenue milestone of $10 billion, marking an 8% year-over-year increase. This remarkable performance reflects robust demand for its products, especially driven by the rapidly growing Agentforce AI platform. The company experienced substantial milestones, including surpassing $63 billion in Remaining Performance Obligations (RPO), seen as a strong indicator of future growth and client confidence. Management highlighted Agentforce as a key driver behind this success, with over 3,000 paying clients experiencing efficiencies and enhanced productivity. The company projects continued strong revenue growth, with guidance of $40.5 - $40.9 billion for fiscal year 2026, largely supported by their strategic focus on AI and multi-cloud capabilities.
Key Performance Indicators
Revenue
9.99B
QoQ: 5.81% | YoY:7.60%
Gross Profit
7.78B
77.81% margin
QoQ: 5.95% | YoY:8.92%
Operating Income
1.82B
QoQ: -3.86% | YoY:12.21%
Net Income
1.71B
QoQ: 11.85% | YoY:18.12%
EPS
1.78
QoQ: 11.25% | YoY:19.46%
Revenue Trend
Margin Analysis
Key Insights
Q4 2025 Revenue: $10B, up 8% YoY; up 9% in constant currency.
Full Year Revenue: $37.9B, a 9% YoY increase.
Recorded over $63B in RPO at year-end, an 11% increase YoY.
Q4 2025 Net Income: $1.71B, up 18% YoY; resulting in EPS of $1.78.
Non-GAAP operating margin reached 33%, up 250 basis points YoY.
Financial Highlights
Revenue Performance:
- Q4 2025 Revenue: $10B, up 8% YoY; up 9% in constant currency.
- Full Year Revenue: $37.9B, a 9% YoY increase.
- Recorded over $63B in RPO at year-end, an 11% increase YoY.
Profitability Metrics:
- Q4 2025 Net Income: $1.71B, up 18% YoY; resulting in EPS of $1.78.
- Non-GAAP operating margin reached 33%, up 250 basis points YoY.
- Operating cash flow for Q4: $4B, representing a 17% increase.
Cash Flow and Balance Sheet Strength:
- Cash and cash equivalents at end of period: $8.85B.
- Free Cash Flow: $3.8B for Q4, reflecting ongoing strong cash generation capabilities.
Income Statement
Metric
Value
YoY Change
QoQ Change
Revenue
9.99B
7.60%
5.81%
Gross Profit
7.78B
8.92%
5.95%
Operating Income
1.82B
12.21%
-3.86%
Net Income
1.71B
18.12%
11.85%
EPS
1.78
19.46%
11.25%
Key Financial Ratios
currentRatio
1.06
grossProfitMargin
77.8%
operatingProfitMargin
18.2%
netProfitMargin
17.1%
returnOnAssets
1.66%
returnOnEquity
2.79%
debtEquityRatio
0.19
operatingCashFlowPerShare
$4.14
freeCashFlowPerShare
$3.98
dividendPayoutRatio
22.4%
priceToBookRatio
5.36
priceEarningsRatio
47.96
Net Income vs. Revenue
Expense Breakdown
Management Commentary
Key Insights from Management:
- Marc Benioff, CEO: "This was just the best quarter we've ever had... this was the quarter of Agentforce. We've already have 3,000 paying Agentforce customers who are experiencing unprecedented levels of productivity, efficiency and cost savings."
- Amy Weaver, CFO: "...we expect revenue of $40.5 billion to $40.9 billion, growth of approximately 7% to 8% year-over-year in nominal and constant currency."
- Brian Millham, COO: "With our deeply unified platform seamlessly integrating our Customer 360 apps, Data Cloud, and Agentforce, we're leading the digital labor revolution."
Transformation Focus:
- Strong emphasis on AI and digital transformation with comments on Agentforce's significant impact on productivity across sectors.
"We've never seen products grow at these levels, especially, Agentforce. And Data Cloud and AI, Agentforce, is now going to be incredible coming into fiscal year '26."
— Marc Benioff
"...our non-GAAP operating margin closed at 33%. That was 250 basis points for fiscal year '25."
— Amy Weaver
Forward Guidance
**Fiscal Year 2026 Guidance:**
- Anticipated revenue growth between $40.5 billion to $40.9 billion, which translates to approximately 7% to 8% YoY.
- Non-GAAP operating margin expected to reach 34%, incorporating investment in high-growth opportunities such as Agentforce.
- Expected continued cash flow growth of approximately 10-11%, with $14.5B targeted for FY2026 cash flow as operational efficiency and product demand mature.
Competitive Position
Company
Gross Margin
Operating Margin
Return on Equity
P/E Ratio
CRM Focus
77.81%
18.20%
2.79%
47.96%
ZM
75.70%
19.00%
4.12%
18.11%
AI
59.60%
-95.10%
-8.35%
-9.47%
SHOP
48.10%
16.50%
11.20%
26.62%
WDAY
84.50%
3.39%
1.04%
185.28%
Gross Profit Margin
Operating Profit Margin
Return on Equity
P/E Ratio Comparison
Investment Outlook
Salesforce is well-positioned for sustained growth in FY2026, propelled by its innovative offerings in AI-driven solutions and solid management guidance. The company’s ability to maintain robust cash flows alongside strategic investments in its cloud and AI ecosystems positions it favorably against competitors. Investors should monitor continuing customer adoption rates of Agentforce and associated applications as a key indicator of future performance. Given the current market momentum and strategic direction, Salesforce holds promising investment potential moving forward.
Key Investment Factors
Growth Potential
Salesforce's strong positioning in the AI market, with Agentforce and Data Cloud showing exponential growth rates and customer adoption, offers significant upside potential.
Profitability Risk
The widening realization of AI and dependency on customer trust could pose risks if competitors capitalize faster. Additionally, exchange rate fluctuations may impact revenue performance due to global operations.
Financial Position
Salesforce's robust cash position and ongoing capacity to generate strong free cash flow provide a solid financial foundation to support investment in innovation.
SWOT Analysis
Strengths
Leading position in the AI-enhanced CRM space
Diversified product offerings with an emphasis on customer satisfaction and integration
Strong cash flow and revenue growth
Robust customer base with over 3,000 Agentforce clients
Weaknesses
Challenges with professional services division affecting growth
Dependence on currency stability given global operations
Opportunities
Increasing demand for AI and digital labor solutions
Expansion of Agentforce capabilities into multiple industries