“By the middle to end of 2025, we will have completed the base transformation of this bank into what we are calling a forward-thinking bank model with an ability to also show above-average levels of profitability.”
— Jay Sidhu
03Detailed Report
CUBI-PE
Company CUBI-PE
Period
Q3 2024
CurrencyUSD
Report TypeQuarterly Earnings
GeneratedJun 29, 2026
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Executive Summary
Customers Bancorp reported a solid QQ3 2024 performance, marked by a strong deposit remix that supported a 16% annualized loan growth and a stable net interest margin (NIM) despite an earnings bridge that reflected ongoing investments in people, risk, and technology. Net income reached $46.7 million with basic EPS of $1.36 and diluted EPS of $1.31, while tangible book value per share rose to approximately $53, representing an 18% annualized growth rate for the quarter. Management emphasized the deposit transformation as the primary financial priority, with $1.1 billion of gross deposit inflows in the quarter and $700 million of higher-cost deposits remixed into lower-cost, granular deposits. This shift is expected to underpin NII expansion in 2025, supported by persistent deposit growth from new banking teams and a robust venture banking platform targeting national scale. The company also signaled that fourth-quarter 2024 activity includes at least $500 million of incremental deposit growth from these new teams, with break-even for the new commercial banking teams anticipated by the end of Q1 2025. While near-term noninterest expense rose due to strategic investments (risk management, technology, talent), management reiterated a commitment to achieving mid-teens ROE and ROA and a long-run efficiency target below 50% as the franchise matures.
Key Performance Indicators
Revenue
Decreasing
336.89M
QoQ: -6.82% | YoY: -13.67%
Gross Profit
Decreasing
146.26M
43.41% margin
QoQ: -17.39% | YoY: -25.32%
Operating Income
Decreasing
46.02M
QoQ: -40.33% | YoY: -58.25%
Net Income
Decreasing
46.74M
QoQ: -19.53% | YoY: -46.12%
EPS
Decreasing
1.36
QoQ: -20.93% | YoY: -48.68%
Revenue Trend
Margin Analysis
Financial Highlights
Revenue: $336.892 million in Q3 2024; YoY change: -13.67%, QoQ change: -6.82%. Gross Profit: $146.258 million; Gross Margin: 43.41%. Net Income: $46.743 million; Net Margin: 13.87%. EPS: $1.36 (GAAP), Diluted EPS: $1.31; ROE: 10.7%; ROA: 0.89% (from slide commentary). Net Interest Income (NII): $159.0 million; Net Interest Margin (NIM): 3.06%. Operating Income: $46.018 million; Operating Margin: 13.66%. Tangible Book Value per Share (TBVPS): ~$53; TBV growth: ~18% annualized. Cash flow and liquidity: Net cash provided by operating activities $24.398 million; Free Cash Flow $12.444 million; Cash at end of period $3.088 billion; HFI to deposits ratio: 76%; Cash to deposits dynamics reflect a high-quality deposit remix and strong liquidity coverage.
Income Statement
Metric
Value
YoY Change
QoQ Change
Revenue
336.89M
-13.67%
-6.82%
Gross Profit
146.26M
-25.32%
-17.39%
Operating Income
46.02M
-58.25%
-40.33%
Net Income
46.74M
-46.12%
-19.53%
EPS
1.36
-48.68%
-20.93%
Key Financial Ratios
Gross Profit Margin
Excellent
93.70%
Gross profit margin is exceptional, indicating strong pricing power and operational efficiency
Operating Profit Margin
Excellent
28.20%
Operating margin is exceptional, indicating strong pricing power and operational efficiency
Net Profit Margin
Excellent
28.60%
Net profit margin is exceptional, indicating strong pricing power and operational efficiency
Return on Assets
Weak
0.22%
Return on assets suggests inefficient capital allocation
Return on Equity
Weak
2.60%
Return on equity suggests inefficient capital allocation